Privacy Policy

WHAT DOES THIS PRIVACY POLICY COVER?


This privacy policy governs your use of the Sisanda Tech website as well as your use of its mobile applications and services provided by Sisanda Tech. Sisanda Tech respects your privacy rights and recognises the importance of protecting your personal information (or “personal data”). We also recognise the need to provide additional protection for children who visit and/or use our services.
 

WHAT PERSONAL INFORMATION IS COLLECTED ABOUT YOU?


Information that you provide to us:

  • Contact information: Including but not limited to your name, email address, telephone number postal address and username when you register to use our website and our Applications.

  • Payment Information: For example, your credit card information when you purchase a product or service from us or respond to any offers on our website or in our applications.

  • Demographic Information: Information tied to your personal information such as your age and/or date of birth, gender, country/region of residence and preferences.

 

Information that we may collect automatically:

  • Identifiers and device information: such as your device type, operating system type, browser type, device ID type, Internet Protocol (IP) address, and other software including type, version, language, settings and configuration. Our website and online services also store and retrieve data using cookies in your device.

  • Usage data: such as what website you were on that brought you to our website; when you used our services and for how long; what pages and content you accessed and features you used on our services.

  • Our website and software applications do not collect precise information about the location of your mobile device.

 

HOW IS YOUR PERSONAL INFORMATION USED?


Sisanda Tech only uses your personal information to the extent that is reasonably necessary to fulfil your requests in providing our services to you, or based on consent where we have requested it or where required by law, and for our legitimate business objectives, including but not limited to Business Operations, product and service delivery, marketing, product improvement, product development, product research, communications, the security of services and customer support.


WILL THIRD PARTIES HAVE ACCESS TO YOUR INFORMATION?


Sisanda Tech does not share your personal information with third parties other than as follows:
With your consent;

  • When it is required by law such as when it is to comply with a legal process like a subpoena or other similar legal processes;

  • When we reasonably believe that the disclosure is necessary to protect our rights, your safety or the safety of others, or to investigate fraud and to respond to government requests;

  • With our trusted service providers who will not have and independent right of access to the use of the information we provide to them and who are bound by the rules of this privacy policy;

  • Where Sisanda Tech is involved in a merger, acquisition or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website of the uses of this information as well as the choices that you shall have regarding this information.

 

HOW CAN YOU STOP COLLECTION OF INFORMATION?

  • You can stop all the collection of information and data by our software applications at any time by simply uninstalling the application. You can do this by using the uninstall process of your mobile device or via the mobile application marketplace or network. You can also request to opt-out from receiving communication from us via email at learn@sisanda.net.

 

CHILDREN

  • Sisanda Tech collects information from children only with the consent of their parents and collects the information from the parents on behalf of their children in order to create their child’s user account.

  • Allowing a child to have their own user account enables the child to have access to features such as being able to store and retrieve their progress on tasks as well to keep a record of the rewards and badges that they earn as they complete challenges and tasks.

  • Furthermore, a user account also allows the child and parent to access a more personalised learning  experience  on our website and applications as they will be able to tailor their experience according to their preferences and such preferences can be saved and updated by the user on their unique profile or account.

  • Sisanda Tech does not solicit information or market to children under the age of 13 years. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, the parent or guardian should contact us via email or telephone to inform us and we will delete such information from our files within a reasonable time.


WHAT INFORMATION DO WE COLLECT FROM CHILDREN?

 

  • If a user has indicated that they are a child when trying to register to use our website or our applications, we will collect the parent’s email address and obtain verifiable parental consent before allowing the child to provide any additional information which is personal in nature.

  • Once we have obtained parental consent, a child will then be able to use our services like any other user and we may collect the same information from them as described in this privacy policy.

 

SECURITY

 

Your security is a priority to us, and we implement technical, organizational, administrative and physical security measures designed to protect your personal information from unauthorized access and improper use. One of the ways in which we do this is to limit access to your information to authorized employees who need to know that information in order to operate, develop and/ or improve our website and applications. However, please understand that despite our best efforts to protect the information that we process and maintain, no security system is perfect or completely impenetrable.

CHANGES


The terms of this privacy policy may be changed and updated from time to time for any reason. When this occurs, you will be notified of the changes to this privacy policy via email or text message and we will also post the changes and upload the updated policy onto our website. For this reason, we advise you to check this privacy policy regularly for any changes as continued use will be deemed to be your approval of all changes.


CONSENT


By using the Sisanda Tech website, mobile applications and services, you are consenting to our obtaining and processing your information as set out in this privacy policy. You further consent that the laws of South Africa will govern any dispute or claim to arise out of or relating to the use of our website and applications.

SICU AND SITEE

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